Shipping & Delivery
PRODUCTION & DELIVERY TIME
Our designs are made to order especially for you! No mass produced jewellery here, your special, personalised piece will be crafted in our in house production workshop. Your jewellery will go into production once full payment is received and cleared, and if you have ordered the design layout, once the layout is approved, as each piece is made to order. We will keep you updated along the way via email or messenger to advise on the progress of your order.
For silver, gold and rose gold pieces with inscriptions, your personalised designs will be dispatched to you in 7 business days after ordering.
If your piece has a custom cut – such as a Personalised Name Necklace or Bracelet, Personalised Endless Single/Double Infinity Bangle, or a custom design, please allow an additional 2-3 weeks for the production of your jewellery design.
Non-personalised designs, Enca Skincare products or gift cards, if ordered on their own, are sent within 48 hours of order confirmation.
Please add the delivery time as an estimate of when you will receive your order, and keep in mind that this estimate is also impacted by your selected method of shipping, and does not account for delays caused by shipping service disruptions and/or weather delays.
Christmas Delivery Cut Off Dates
Custom Cut Designs: 15 Nov
Inscribed Designs: 6 Dec for AU & NZ 29 Nov for ALL Other Countries
Non-personalised (Ready Made In Stock) & Enca Skincare Products: 14 Dec for AU & NZ 7 Dec for ALL Other Countries
NB: The cutoff dates for Christmas delivery are based on communications with delivery companies, but we are not responsible for delays or lost parcels. We will always guarantee that you will receive your order as part of our free delivery insurance promise.
Approximate dispatch times
Enca Skincare Products
Ships within 48 hours
|Wooden Musical Jewellery Box||Within 3 wks after Design Layout is approved|
Personalised with inscription
7 Business Days
Custom cut jewellery ie name necklace
Non-Personalised (Ready Made In Stock)
If you have ordered more than one personalised jewellery design or product, these will all be sent together, so please allow for the dispatch time of the piece with the longest dispatch. In some cases, inscribed designs may be sent ahead of time in a separate package to avoid delays, this will be indicated in your package with a "sent ahead card".
During peak times – such as Christmas and Mother’s Day, it is possible for dispatch to take slightly longer than our usual times, but we will advise this on our website and social media if that is the case.
DO YOU NEED YOUR PERSONALISED JEWELLERY ORDER URGENTLY?
WE ARE HERE TO HELP MAKE THAT SPECIAL MOMENT HAPPEN!
SOME OF OUR DESIGNS ARE AVAILABLE FOR EXTRA FAST 2-4 DAY dispatch FOR A SMALL EXTRA FEE.
CONTACT US HERE TO TELL US WHAT YOU NEED
FREE SHIPPING IN AUSTRALIA
Your order is shipped FREE when its is $99+. If your order is less than $99, the shipping cost is $9. If you would like your order split and sent to multiple addresses, the cost will be $9 per address.
All orders will be shipped via regular post with tracking. We will advise you when the order leaves our Sydney office, please allow 3-7 business days from that day for Australia post to deliver your Belle Fever order.
If you need it earlier, you can opt for Express Post Australia wide for guaranteed next day delivery after it is dispatched from our Sydney office (please check austpost.com.au to confirm your postcode is within the express post network). Express Post costs $12.
Pick up from our Sydney office is available subject to prior arrangements only
International shipping is via EMS unless otherwise stated below. Dispatch times are generally 7-14 business days from when the order leaves our Sydney office.
USA orders are sent via USPS – FREE shipping for over $99, $9AUD for orders under $99
NZ orders are sent via NZ Post - FREE shipping for over $99, $9AUD for orders under $99
UK and Canada – free shipping for over $99, $10 AUD for orders under $99
All other countries are $19 shipping.
|> $99||Standard Shipping||3-7||FREE|
|< $99||Standard Shipping||3-7||$9 AUD|
|Express Shipping||1||$12 AUD|
|> $99||International Shipping||7-14||FREE|
|< $99||NZ Post / USPS||7-14||$9 AUD|
|< $99||UK & Canada||7-14||$10 AUD|
|< $99||International Shipping||7-14||$19 AUD|
*Days are calculated based on the date of dispatch. The above prices are in AUD. Express shipping duration is for metro areas only
Please note: Electronic gift cards are sent free worldwide.
*Postage options are estimated postage times are provided by Australia post and do not include the time to create your design/s
*Free International Shipping is available to Australia, UK, USA, Canada and New Zealand.
*Due to the number of packages we send out every week, each package is not scanned in by Australia Post over the counter. As a result of this, the tracking details may show up as "no events" and have no updates until scanned by Australia Post when it arrives at the sorting or delivery centre. If you have concerns and there is no update after 3-4 days that you have been informed by us that your package has been shipped, please feel free to contact us or Australia Post directly and we will assist you in helping you get an update from Australia Post.
I absolutely love them - they are nicer than I expected. Excellent craftmanship.
I will definitely purchase further items in the future.
Thank you so much. All the best Di Olsen
No dramas, Affordable price. Easy to order & use and pretty good quality. Happy customer here!
Absolutely beautiful. My daughter loved it.
My nieces loved their necklaces and were so shocked when I gave it to them! Thank you
BUY ONE GET ONE Name Necklace (Birthstones Optional)
It is beautiful same as in the image advertised. My daughter and niece loved it so much. Thank you
I ordered 2 necklaces for my grand daughters they are lovely. Very happy with the result
I love these. I have 4 daughters and I’ve brought 4 of them. Even got my daughters best friend one for Xmas. I have 2 more to buy and all my daughters will have this beautiful name necklace.
We gave this to my mother for Christmas and she wears it everywhere and shows everyone. I'd say she loves it!
Close to Christmas my daughter wanted something special for her mother who had helped her through a difficult year. Arrived in time to give a wonderful surprise gift to unwrap.
Classic Infinity Name Necklace (Birthstones Optional)
I bought two tags for my mum and my son. They were of my dad who passed away in August 2022. Mum was speechless and my son said now he has good dreams with “nonno Nino” around his neck. I’ll be ordering again!