Shipping & Delivery
PRODUCTION & DELIVERY TIME
Our designs are made to order especially for you! No mass produced jewellery here, your special, personalised piece will be crafted in our in house production workshop. Your jewellery will go into production once full payment is received and cleared, and if you have ordered the design layout, once the layout is approved, as each piece is made to order. We will keep you updated along the way via email or messenger to advise on the progress of your order.
For silver, gold and rose gold pieces with inscriptions, your personalised designs will be dispatched to you in 7 business days after ordering.
If your piece has a custom cut – such as a Personalised Name Necklace or Bracelet, Personalised Endless Single/Double Infinity Bangle, or a custom design, please allow an additional 2-3 weeks for the production of your jewellery design.
Non-personalised designs, Enca Skincare products or gift cards, if ordered on their own, are sent within 48 hours of order confirmation.
Please add the delivery time as an estimate of when you will receive your order, and keep in mind that this estimate is also impacted by your selected method of shipping, and does not account for delays caused by shipping service disruptions and/or weather delays.
Christmas Delivery Cut Off Dates
Custom Cut Designs: 15 Nov
Inscribed Designs: 6 Dec for AU & NZ 29 Nov for ALL Other Countries
Non-personalised (Ready Made In Stock) & Enca Skincare Products: 14 Dec for AU & NZ 7 Dec for ALL Other Countries
NB: The cutoff dates for Christmas delivery are based on communications with delivery companies, but we are not responsible for delays or lost parcels. We will always guarantee that you will receive your order as part of our free delivery insurance promise.
Approximate dispatch times
Enca Skincare Products
Ships within 48 hours
|Wooden Musical Jewellery Box||Within 3 wks after Design Layout is approved|
Personalised with inscription
7 Business Days
Custom cut jewellery ie name necklace
Non-Personalised (Ready Made In Stock)
If you have ordered more than one personalised jewellery design or product, these will all be sent together, so please allow for the dispatch time of the piece with the longest dispatch. In some cases, inscribed designs may be sent ahead of time in a separate package to avoid delays, this will be indicated in your package with a "sent ahead card".
During peak times – such as Christmas and Mother’s Day, it is possible for dispatch to take slightly longer than our usual times, but we will advise this on our website and social media if that is the case.
DO YOU NEED YOUR PERSONALISED JEWELLERY ORDER URGENTLY?
WE ARE HERE TO HELP MAKE THAT SPECIAL MOMENT HAPPEN!
SOME OF OUR DESIGNS ARE AVAILABLE FOR EXTRA FAST 2-4 DAY dispatch FOR A SMALL EXTRA FEE.
CONTACT US HERE TO TELL US WHAT YOU NEED
FREE SHIPPING IN AUSTRALIA
Your order is shipped FREE when its is $99+. If your order is less than $99, the shipping cost is $9. If you would like your order split and sent to multiple addresses, the cost will be $9 per address.
All orders will be shipped via regular post with tracking. We will advise you when the order leaves our Sydney office, please allow 3-7 business days from that day for Australia post to deliver your Belle Fever order.
If you need it earlier, you can opt for Express Post Australia wide for guaranteed next day delivery after it is dispatched from our Sydney office (please check austpost.com.au to confirm your postcode is within the express post network). Express Post costs $12.
Pick up from our Sydney office is available subject to prior arrangements only
International shipping is via EMS unless otherwise stated below. Dispatch times are generally 7-14 business days from when the order leaves our Sydney office.
USA orders are sent via USPS – FREE shipping for over $99, $9AUD for orders under $99
NZ orders are sent via NZ Post - FREE shipping for over $99, $9AUD for orders under $99
UK and Canada – free shipping for over $99, $10 AUD for orders under $99
All other countries are $19 shipping.
|> $99||Standard Shipping||3-7||FREE|
|< $99||Standard Shipping||3-7||$9 AUD|
|Express Shipping||1||$12 AUD|
|> $99||International Shipping||7-14||FREE|
|< $99||NZ Post / USPS||7-14||$9 AUD|
|< $99||UK & Canada||7-14||$10 AUD|
|< $99||International Shipping||7-14||$19 AUD|
*Days are calculated based on the date of dispatch. The above prices are in AUD. Express shipping duration is for metro areas only
Please note: Electronic gift cards are sent free worldwide.
*Postage options are estimated postage times are provided by Australia post and do not include the time to create your design/s
*Free International Shipping is available to Australia, UK, USA, Canada and New Zealand.
*Due to the number of packages we send out every week, each package is not scanned in by Australia Post over the counter. As a result of this, the tracking details may show up as "no events" and have no updates until scanned by Australia Post when it arrives at the sorting or delivery centre. If you have concerns and there is no update after 3-4 days that you have been informed by us that your package has been shipped, please feel free to contact us or Australia Post directly and we will assist you in helping you get an update from Australia Post.
Let customers speak for us
I love my name necklace brings me so much joy.
Beautiful bracelets, I have purchased 3 so far,great quality and price.
My nieces love their necklace they wear them everywhere they go.
One granddaughter has her special bracelet and loves it
Three to go!
It’s 5 ⭐️⭐️⭐️⭐️⭐️. 💫💫 all the way.
I really loved my necklace and the free birthday gift earring you have send
I requested for My husband's 40th birthday dog tag necklace to be sent urgently and I received it the Friday before the day. The service from Belle Fever, and from Risse, was wonderful and very friendly.
The pendant is beautiful and of exceptional quality. Thank you very much.
I absolutely love my stackable ring thank you
The person I bought this gift for was balling their eyes out! Such a reliable and trust worthy company! I’ve purchased a lot from here. Thanks BelleFever!
I definitely recommend these guys you feel super important with every order they walk you through the process and they are very helpful I love these guys
Just received these..... finally 🥰😅 they look just as good in real life as they do on the website, I love them and I'm sure my daughter and niece will also. This is my 2nd time shopping with you's or 3rd because I have another in the mail. Definitely won't look anywhere else for personalised jewellery. Also the ladies are so nice and easy to communicate with. Thankyous xoxo
Purchased for my daughters birthday gift for the second time and I am absolutely thrilled with the quality of this product. The communication with the company was above and beyond. I would happily Purchase from Bellefever again and again.
Thanks for your amazing quality work and top notch customer service.
I bought this gift for my best friend who recently lost her paw buddy. Let's just say some tears were shed when she saw it. She hasn't taken it off since. As always, the quality was amazing, it was protected and made a safe journey to my best friend. Thank you, it truly made the tough times a little better knowing that she will always have a reminder of him somewhere and everywhere she goes.
The necklace is of such high quality and the customer service I received was above and beyond
I love everything I get
I gift a lot of my purchases and they are loved as well so I’m a very happy customer