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Shocking customer service. Clasp broke after less than half a dozen wears. Requested repair/replacement. They offered a replacement which they said they’d send out with a new order I’d made. Never came. And only AI responses to subsequent emails. Avoid this company. Overpriced dropship.
Hi Suzy, we're so sorry to hear you feel this way, and we've seen your review. We sincerely apologise for the frustration you've experienced. We've already arranged a replacement and have sent you a private message with the latest update. If you have any questions or need any further assistance, please reply to our message—we're here to help and are committed to resolving this for you. 💛
Nice
Thank you so much for your lovely review, Janine! 💛 We’re so happy to hear that you liked your piece. We truly appreciate your support and hope you enjoy wearing it!
Great
Thank you so much for your wonderful review, Janine! 💛 We’re so glad to hear you had a great experience with us. We truly appreciate your support!
Love it
Thank you so much for your lovely review, Janine! 💛 We’re thrilled to hear that you love your piece! We truly appreciate your support and hope you enjoy it for years to come. 💛
Love it !
Thank you so much for your lovely review, Wendy! 💛 We’re so happy to hear that you love your piece! It means so much to us that you chose Belle Fever. We hope you enjoy wearing it and treasure it always! 💖
The ring is just as I ordered and if I everyone need anymore I know where to buy from
Thank you so much for your wonderful review, Desley! 💛 We’re delighted to hear that your ring arrived just as you ordered. It means so much to us that you’d choose Belle Fever again, and we truly appreciate your support! 💛
beautiful good quality piece, i ordered the rose gold with my own personalised inscription.
Thank you so much for your lovely review, Jane! 💕 We’re delighted to hear you love your personalised Rose Gold piece and are happy with the quality. It means so much to us that you chose Belle Fever to create something special for you. 💜
Urn looks amazing and just what I wanted.
A beautiful keepsake in a beautiful presented box.
Thank you so much for your beautiful review. 💜 We’re so glad to hear the urn was just what you wanted and that you loved the presentation too. It’s an honour to create such a meaningful keepsake. ❤️
Ordered a bracelet with 2 bangles originally then wanted to add a 3rd. I contacted them and they were able to accommodate and add the extra bangle. Very easy to communicate with via email and facebook messenger. Would purchase from them again.
Hi Emily, we're thrilled to hear you’re happy with your bracelet! Thank you for your kind words and for choosing BELLE FEVER. We look forward to serving you again soon! ❤️
I wasn’t sent a proof to approve before they made it. the name doesn’t look right!!
We’re sorry for the confusion regarding the design proof, Amanda. 💛 We’re glad that this has now been sorted and appreciate you giving us the opportunity to assist. Thank you for your understanding! ❤️
Love it, its perfect
Thank you so much for your lovely review, Rina! 💛 We’re so happy to hear that you love it and that it’s perfect! We truly appreciate your support.
I am sooooo impressed and happy with Belle Fever. I ordered a photo heart Necklace for a dear Friend whose son died unexpectedly. In my anguish I sent quite a few messages to Belle Fever. I received THE MOST THOUGHTFUL SINCERE replies. So much KINDNESS from Belle Fever Staff. And they had the Order processed, made & delivered in less than 1 week. My Friend texted me all emotional. Her photo showed her wearing it. I will not attach as it's deeply personal and I am mindful of a Mother's grief but just know it is THE MOST BEAUTIFUL Necklace and the Service I received from Belle Fever means they will FOREVER be my Favourite. Kindness and excellence in one with Belle Fever. Thank you with all my heart - you made a sad situation a bit brighter.
Hi Melanie, thank you so much for your heartfelt words. We're truly touched to have been part of such a meaningful moment. It means the world to us that we could bring some comfort during this difficult time. Sending you and your friend our warmest wishes. ❤️
Beautiful craftsmanship and good customer interaction. Thankyou
Hi Jo, thank you so much for your kind words, Jo! We're delighted you love the craftsmanship and appreciate your support. If you need anything else, we're here to help! 💛
Beautiful thank you
Thank you so much for your lovely review, Bernadette! 💛 We’re so happy to hear that you love your piece. We truly appreciate your support!
I love it
Thank you so much for your lovely review, Bernadette! 💛 We’re so happy to hear that you love your piece. We truly appreciate your support!
Absolutely beautiful item
Hi Belinda, we're thrilled you find the Jess Bar Necklace absolutely beautiful, Belinda! Thank you for sharing your lovely feedback. 💛
I ordered two bangles both are amazing. I gifted to my sisters they loved them.
Hi Sukh Deep! We're thrilled to hear you and your sisters loved the bangles. Thank you for sharing your wonderful feedback! 💛
Absoulety love it gave it to friend for her 60th and she loved it and brought a tear to her eyes
Thank you so much for your beautiful review, Wendy! 💛 We’re delighted to hear that your friend loved her special 60th birthday gift and that it brought such a heartfelt moment. It means so much to us to be part of such a meaningful celebration. ❤️✨
Very nicely made
Thank you so much for your lovely review, Anthony! 💛 We’re so happy to hear that you’re pleased with the quality and craftsmanship of your piece. We truly appreciate your support!
Beautiful 🩷
Thank you so much for your lovely review, Christianne! 🩷 We’re thrilled to hear that you think it’s beautiful. We truly appreciate your support and hope you enjoy your piece!
I wanted a really specific desgin done a certain way and they were so patient working through all my likes and dislikes in creating the necklace! Also it turned out awsome!!!! I love it
