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When you first lay eyes on your personalize custom made jewelry piece, we want you to fall in love with it 100%, so you can be confident when shopping with Belle Fever. If you are not 100% in love with your jewelry, we will work with you to find solutions to find a way to make it a design you love 100%.

Please bear in mind that the 100% Love It Guarantee must be addressed within 7 days of receiving your order and must be in a new unworn condition. Designs that have been resized, repaired or altered in any way does not qualify. Postage costs will be your responsibility.

Jewelry damaged as a result of wear and tear are not considered to be faulty. We want you to love your personalize jewelry and wear them with pride, so if your piece requires repairs we are happy to repair them for you. Jewelry damaged as a result of wear and tear can be repaired at most times. Where possible, we're happy to repair your pieces for you at no additional costs once the damage is assessed and determined. Please contact our service team here with your repair details and we can confirm if there are any costs involved and what the costs are.

If you have any questions about our returns policy, please check our Terms & Conditions here.

Still have questions or concerns? Contact us via email, chat or phone 1 (888) 881-9905

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