Frequently Asked Questions

How will this help acne?
Consistent use of your Enca products can help to decrease the severity and frequency of breakouts.

How?

Many factors can influence breakouts such as diet, lifestyle, hormonal changes, some medications, birth-control and your existing skincare routine. But the mechanics of how breakouts form & how your body responds to them are consistent.

Breakouts are formed by skin debris combing with excess sebum to clog the pore. This can cause a whitehead or blackhead (Comedo), and - as bacteria builds up - leads to inflammation and painful acne. This routine attacks breakouts from multiple angles:

Slowing the formation of blackheads & whiteheads
- Cleansing helps to keep the pores clean & clear, removing dirt & cellular debris
- The routine balances sebum production - reducing the overproduction of sebum deep in the pores and slowing the formation of breakoutsReducing the severity of breakouts:
- Our detoxifying cleanser (for both oily/ combination & dry/ normal skin) use a powerful Native Australian Botanical Ingredient - Kunzea. Kunzea is closely related to TeaTree and has enhanced anti-bacterial properties that slow the build up of acne forming bacteria
- Our treatment & nourishing Oils both use powerful anti-inflammatory extracts to reduce the bodies inflammatory response - lessening the severity of the breakoutHelping the skin repair itself post-breakout
- Our formulations are rich in Anti-oxidants and essential vitamins that help stimulate the skins regenerative ability - helping to repair the damage caused by breakouts & congestion (i.e enlarged pores, scar tissue, hyper-pigmentation)
How do I use the Enca Skincare Set?

Step 1

DETOXIFY

Damp your palms and face with water. Apply 2 to 3 pumps of cleanser and massage onto your face with your fingertips for 30 to 60 seconds in circular motions. Rinse your face with warm water.

Step 2

TREAT & CONTROL

Massage 2 to 3 pumps of moisturiser onto your face with your fingertips. While still damp, gently pat your face until moisturiser penetrates your skin. Works well as a barrier under makeup and can be use as a day or night cream.
When will my order be dispatched?

Orders are processed and ship daily, Monday-Friday.
Please note - at times of peak demand such as seasonal sales processing may take up 3 business days.

All packages are sent with tracking that will be sent to you in email once your order has been shipped.
Is my order shipped?

All orders are fully tracked
When your items are shipped you will receive an email with tracking details
Please ensure to check your email inbox plus promotions and/or spam folders to retrieve your tracking email
Please allow up to 24 hours - after received your tracking code for it to update.

All packages are sent with tracking that will be sent to you in email once your order has been shipped.
Are your products safe for sensitive skin?

Enca has been formulated to be considerably less aggressive than some mainstream skincare offerings, but that does not mean we have sacrificed results. We firmly believe skincare is as much about nourishing your skin as it is about correcting any problems you may be having, and our carefully selected ingredients do exactly that - with a knowledgeable blend of the key ingredient used to minimise the risk of allergenic reactions and sensitivity.

Whilst our products are created for sensitive skin, we recommend always doing a patch test.
Do you test on animals?

We DO NOT test our products on animals. Our Formulation has been tested on humans, personally within our Belie Fever family.
Where are your products made?

Our products are made and located in Sydney, Australia.
Why Enca?

Our products are formulated, tested and made in Sydney, Australia.

Try ENCA today.

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